Contractor Support
When outside specialists need to work on your property — builders, installers, appliance suppliers, inspectors — we act as your representative on site. We provide access, document the condition, check the agreed points and send everything back to you in a report. You handle the decisions remotely, and we are your eyes on the ground.
When you need this service
- Renovating an apartment or house remotely You need someone to let the contractor in, keep an eye on the work and be present at handover.
- Installing a kitchen, appliances or furniture The supplier delivers and installs — someone has to receive and check it.
- Delivery of large items Unloading, checking that nothing is missing, moving items inside.
- Visit from an insurance inspector After an insured event — open the property, show the damage, sign the inspection report.
- Government and utility services Cadastral survey, gas or fire inspector, meter readings from a supplier, scheduled boiler service.
- Internet, TV or security system installation The technician needs to be met, let in and watched while they install.
What the service includes
Providing access and meeting the contractor
We arrive at the time agreed with the contractor, open the property and meet the specialist. If the contractor is running late, we contact you and agree on the next steps.
Briefing on the property
We show the contractor the key points: where the meters, water shut-off valves, electrical panel and parking are, any access quirks, noise restrictions and arrangements with neighbours. The things you would explain yourself if you were on site.
Documenting the initial condition
Before the work begins, we take photos and video of the property — especially the areas where the work will take place. This gives both you and the contractor a clear record of the condition the property was handed over in. This material often turns out to be decisive if a dispute comes up later.
Interim inspections at checkpoints
At the checkpoints agreed with you (after demolition, after rough work, before the finishing work), we come to the property, carry out an inspection, take photos and send you a report. You see the progress in real time, as if you were on site yourself.
Work handover and acceptance
We are present when the work is completed. We take photos and video of the result, check against the checklist you agreed with us in advance, collect the contractor's documents (acceptance reports, receipts, warranties) and pass them to you through our communication channel.
Power of attorney (where needed, in specific cases)
In some situations — for example, to sign acceptance reports on your behalf or to pay the contractor — a power of attorney may be required. We flag this in advance, when the task is being discussed. Without a power of attorney we only pass on documents and funds as an intermediary, with no legal consequences.
How it looks in practice
Agreeing the task and the checkpoints
Before the work starts, together with you we set out: what the contractor is meant to do, which checkpoints matter, what format the photo documentation takes, what the final acceptance should cover.
Agreeing the schedule
We find out the specific dates and times from the contractor and let you know. If anything changes in the schedule, we re-agree it promptly.
Every visit comes with a report
After each visit you receive: photos, video, a description of the situation, questions and decisions. If the contractor asks a question we are not sure about, we contact you straight away, not the next day.
Final documentation
At the end — a full photo and video report, a check against the agreed checklist, and the handover of all the contractor's documents. From there it is your call: accept the work, ask for corrections, bring in an independent expert — that is your territory.
What the service does not include
- Finding and choosing a contractor — we are not a design studio or a construction company. If you do not have a contractor, we can recommend people we have worked with, but the final choice is always yours.
- Running the project from start to finish — that is the work of a project manager or a main contractor. We act as your eyes on the ground, but we do not draw up cost estimates, do not supervise the contractor as the client, and do not manage the project schedule.
- Settling payments with the contractor on your behalf — without a specific power of attorney we do not pay the contractor for the work and do not receive funds from them.
- Technical supervision and expert assessment — that calls for licensed specialists. We help you find them if it matters for the project.
Where our responsibility ends
This is an important part — it protects you just as much as it protects us. We are your eyes, not your engineer. We document what we see, but we do not assess the contractor's work for professional quality. That is the work of specially trained people: engineers, technical experts, authorised auditors. We are not those people and we do not pretend to be.
The decision to accept the work or not is always yours
We provide photos, video, observations and notes on how the contractor behaved, and we answer your questions — but the final decision is yours. If you want to go further, we help you find an independent engineer or expert for a technical assessment.
We do not sign acceptance reports on your behalf in a legal sense
If your signature is required, you either sign remotely or we pass the documents to you so you can decide. Signing reports on your behalf is only possible with a power of attorney in place and with the scope of authority agreed with you in advance.
We are not a party to the contract between you and the contractor
Financial terms, deadlines, warranties, quality complaints — all of that is between you and your contractor. We are not an intermediary in that contract.
We are not responsible for the outcome of the contractor's work
If the work is done badly or left unfinished, that is a matter between you and the contractor. Our role ends where we have documented the result, handed over the documents and provided the report. These boundaries are not about avoiding our responsibilities. They are about honesty: the quality of construction or installation work can only be judged by people who have trained for it. Our own actions carry personal responsibility; the contractor's work does not.
Frequently asked questions
When you cannot be on site — we can.
The first introduction is always free. Tell us about your project: what work is involved, which contractor, what questions you have. Together we will think through how best to set up the support for your situation.