One-off Visit: 12 tasks one visit can handle

Not every property owner in Slovenia needs a subscription with regular visits. Sometimes you just need one specific task handled: open the door for a tradesperson, check the apartment before you arrive, hand over keys. That’s what a One-off Visit is for — help for a specific reason, with no subscription and no commitment.

This article is about what a one-off visit is, the 12 typical tasks it handles, and how a standard visit differs from an urgent one. If you don’t know whether you need a subscription or one-off help is enough, this will make it clearer.

This material draws on the long-standing experience of the DomCare team in on-site property care in Slovenia.

What a one-off visit is

A one-off visit is a single visit by our team to your property for a specific task. You describe what needs doing, agree a date — our person comes, carries out the task, sends a report. No subscription, no regular commitment: need a visit, you book it; don’t need one, you don’t pay.

It’s the most flexible way to work with us. It suits you when tasks are few and infrequent, or when you want to try the service on one task before thinking about a subscription.

A sensible scope for a single visit is tasks that can realistically be done within the limited time of one visit. Big projects spanning several hours or days are no longer a one-off visit, but separately planned work.

The pricing is simple: a base of €69 (the visit plus up to one hour on site), and €39 for each additional hour. There’s no separate “waiting” rate — time on site is charged at one rate, whether it’s spent doing something or waiting.

12 typical one-off visit tasks

Here’s what people most often ask us to do in a single visit.

Access and presence:

1. Open the door for a contractor or service — let in a plumber, a surveyor, a tradesperson, a utility company representative, and oversee the visit.
2. Hand over or collect keys — give a set to a guest, a tenant, a contractor, and collect it back if needed.
3. Receive a delivery — meet and take in furniture, appliances, a large purchase.

Checks and inspection:

4. Check the apartment before you arrive — make sure everything is fine, air the place out, turn the heating on if needed.
5. Check the property after a message from neighbours or an alarm — assess the situation, take photos, let you know.
6. Carry out an inspection with a photo report — a one-off snapshot of the property’s condition against a structured checklist.
7. Take meter readings — record and pass on the data.

Preparing the property:

8. Prepare the apartment for an arrival — air it out, freshen it up basically, check that water and electricity work.
9. Prepare the property for a period idle — turn off the water, check the windows, set it to “no one living here” mode.
10. Seasonal preparation — close outdoor taps for winter, open up the garden in spring.

Handovers and meeting people:

11. Hand over or carry something from point A to point B — documents to the notary, keys to an agency, a forgotten item to a tenant. A simple delivery done by us, not necessarily tied to a property.
12. Meet and check in a guest or tenant — open the apartment, hand over keys, briefly show how everything works, when you can’t meet them yourself.

This list isn’t closed — a single visit can handle another task too, if it fits the format. The main thing is to describe it in advance, so our person arrives ready.

Standard and urgent visits

One-off visits come in two types.

A standard visit — scheduled, agreed in advance. You pick a convenient date, our person arrives at the set time. It suits everything that can be planned: access for a contractor, preparation for an arrival, an inspection, a key handover.

An urgent visit — when it needs to be fast, on the day you get in touch or as close to it as possible. It’s a response to an emergency or a sudden situation: the alarm went off, neighbours reported a leak, something happened and you need to act now. An urgent visit is arranged outside the planned schedule, so it’s priced separately.

The difference between them isn’t in the work involved, but in speed and how planned it is. Current rates for both types are on the service page.

What to prepare for the visit

So the visit goes efficiently:

• Describe the task specifically. “Check the apartment” is vague. “Check whether there’s a leak under the sink and send photos” is clear.
• Sort out access. Our person needs a way to get inside: keys handed over in advance, or key holding in place, or someone to open up.
• Flag anything specific — where the main valve is, how the lock works, whether there are pets, what restrictions there are.
• Clarify the format — whether you need simply presence on site or a specific simple action, and by when. If a task needs tools or a repair, that’s repairs and handyman, a separate service with its own specialist.

A one-off visit or a subscription

A one-off visit is great when tasks are few and infrequent. But if you catch yourself booking visits regularly, that’s a sign it’s time to work out the break-even point: past a certain number of visits a year, a subscription becomes the better deal and more convenient. There’s a separate article on this logic about subscriptions and one-off visits.

In short: a one-off visit is “handle the task now”. A subscription is “so that tasks are handled routinely, and problems are spotted early”. Many people start with a one-off visit and move to a subscription when they realise the property needs constant attention.

How it works at DomCare

At DomCare, the One-off Visit is a full way of working with us, with no subscription. You describe the task, we agree a date (or arrange an urgent visit), our person comes, carries it out and sends a report with photos. Access can be sorted out through a one-off key handover or a key holding subscription. If visits start adding up, we’ll help work out whether property care is the better deal. We work in Ljubljana, on the Slovenian Coast, in the Bled and Bohinj region, and in the Kranj region.

The easiest way to discuss it: message us through the form or on WhatsApp.

Frequently asked questions

How is a one-off visit different from a Property Care subscription? A one-off visit is a single visit for a specific task that you’ve described yourself. A subscription is regular visits that happen on their own and also find problems you didn’t know about. The one-off format reacts; a subscription also prevents.

How big a task can be handled in a single visit? One that can realistically be done within the limited time of one visit. Bigger jobs spanning several hours or days are planned separately, not as a one-off visit.

How is a standard visit different from an urgent one? A standard visit is scheduled, on an agreed date. An urgent visit is a response on the day you get in touch, to an emergency or sudden situation, arranged outside the schedule and priced separately.

Can I book a one-off visit if I’m not in Slovenia? Yes, that’s the main scenario. You only need to sort out access — hand over keys in advance or use the key holding service.

What should I choose if I need a lot of visits? If tasks are becoming regular, work out the break-even point: past a certain number of visits a year, a subscription is the better deal and more convenient than one-off visits.

A one-off visit is the most flexible format: one task, one visit, no commitment. It covers 12 typical situations — from access for a contractor to preparing an apartment for an arrival. And if visits start adding up, that’s a sign the property needs regular care.

Got a specific task for your property — message us, and we’ll arrange a visit.

Sources and further reading

• DomCare — One-off Visit — what the service includes and its terms
• DomCare — Key Holding — sorting out the access question
• DomCare — Property Care — the format for regular tasks
• DomCare — About us — our experience of on-site care